Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Servio Perez

Servio Perez

November 17, 2025

5  out of  5
rating by Servio Perez
"The service from Mrs Lucy has been superb Excellent. Keep up the good work. Thanks"
We responded:
"Servio, thank you so much for your wonderful review! We’re thrilled to hear that Lucy provided you with excellent service. She is dedicated to making sure every customer feels supported and well taken care of, and your feedback means a lot to our entire State Farm team. Thank you for trusting us with your insurance needs - we appreciate you! Frank"
Profile photo of Dalton Goodwin

Dalton Goodwin

November 17, 2025

5  out of  5
rating by Dalton Goodwin
"After paying $500 monthly too USAA, finding State Farm was a godsend. They cut our bill in half and even included options not previously held from USAA. I was lucky to get the office that I did, Sharlene at the Allentown office is off the charts amazing. She is very professional and doesn't hesitate to make her customers feel welcome. She has made our experience one to remember and even one to recommend to others. Thank you Sharlene!!"
We responded:
"Dalton, thank you so much for sharing your experience! We’re thrilled to hear that switching to State Farm made such a big difference for you — saving money while gaining better coverage is exactly the kind of value we strive to provide. Sharlene at our Allentown office will be incredibly happy to hear your kind words. She truly cares about helping customers feel welcomed, supported, and well-protected, and we’re grateful that she made your transition from USAA such a positive one. Thank you for trusting our office with your auto and home insurance needs, and for recommending us to others. We appreciate you! Frank"
Profile photo of Frankie Mendez

Frankie Mendez

November 13, 2025

5  out of  5
rating by Frankie Mendez
"Love the staff and how professional they handled my phone call, especially my Agent Maria at the Sumner Ave. Location....every phone is like talking to family. Had an accident recently, and she helped every step of the way including having me add rentals which I never knew I would ever need! She is amazing! She treats my family and I like her own...every phone call and every walk-in, thank you Maria for all that you do and sticking by our side and the insurances rates are great! From my family to yours Frank, God bless and many blessings to you always! Same to you Maria!"
We responded:
"Frankie, thank you so much for this wonderful review! We’re truly grateful for your kind words about our team. Maria at our Sumner Ave location will be thrilled to hear how much her support meant to you during your recent accident. She always goes above and beyond to make sure our customers feel like family, and we’re glad she was able to guide you through every step, including helping you add rental coverage when you needed it most. We’re honored to serve you and your family, and we’re grateful for your trust in our State Farm office for your auto, home, and life insurance needs. Thank you again for taking the time to share your experience and for the blessings you sent our way! Frank"
Profile photo of smerlin arias

smerlin arias

November 13, 2025

5  out of  5
rating by smerlin arias
"Excelente atención"
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra saber que recibió un servicio excelente de nuestra oficina de State Farm. Frank y nuestro equipo siempre estamos aquí para ayudarle con sus necesidades de seguro de auto, casa, vida o negocio en Pensilvania. ¡Agradecemos mucho que se haya tomado el tiempo de compartir su experiencia! Frank"
Profile photo of Nelson Edgardo lambert

Nelson Edgardo lambert

November 10, 2025

5  out of  5
rating by Nelson Edgardo lambert
"High-quality, professional, and courteous service with detailed explanations for the customer."
We responded:
"Thank you for your thoughtful feedback! We’re pleased to hear you experienced professional and courteous service from our team. Providing clear and detailed explanations to help our customers make confident decisions is always our goal. We appreciate you choosing our office! Frank"
Profile photo of Roberto Javier Vásquez

Roberto Javier Vásquez

November 8, 2025

5  out of  5
rating by Roberto Javier Vásquez
"Estoy muy contento me ayudaron mucho y muy buen servicio, y estoy pagando menos con ellos, gracias antemano"
We responded:
"¡Muchas gracias, Roberto! Nos alegra saber que está satisfecho con nuestro servicio y que pudimos ayudarle a obtener una excelente cobertura a un mejor precio. En nuestra agencia de State Farm, trabajamos para ofrecerle las mejores opciones en seguros de auto, vida y hogar, siempre con un servicio personalizado y de calidad. ¡Gracias por su confianza! Frank"
Profile photo of Ola Elias

Ola Elias

October 24, 2025

5  out of  5
rating by Ola Elias
"Thank you Ramia for your help and detailed explanation about insurance. You are very kind. Thank you very much."
We responded:
"Thank you, Ola! We’re happy to hear that Ramia provided you with kind and detailed assistance. Our State Farm agency is dedicated to helping customers understand their insurance options and feel confident in their coverage. We truly appreciate your thoughtful feedback. Frank"
Profile photo of Kendry francisco Estevez Pinales

Kendry francisco Estevez Pinales

October 24, 2025

5  out of  5
rating by Kendry francisco Estevez Pinales
"Se lo recomiendo a confianza , el servicio y la atención es super increíble , gracias por los que hacen por los clientes 🙏🙏"
We responded:
"¡Muchas gracias, Kendry! Agradecemos su confianza y sus amables palabras. Nos alegra saber que nuestro equipo le brindó un excelente servicio y atención. En nuestra agencia de State Farm, siempre trabajamos para ofrecer la mejor experiencia a nuestros clientes. Frank"
Profile photo of eli rivera

eli rivera

September 20, 2025

5  out of  5
rating by eli rivera
"Ramia is very nice and help me with all the questions I had"
We responded:
"Thank you so much, Eli! We’re glad to hear Ramia provided excellent customer service and was able to answer all your insurance questions. Our State Farm team is always here to help with your coverage needs, and we truly appreciate you taking the time to share your feedback. Frank"
Profile photo of Luciano Dejesus

Luciano Dejesus

August 29, 2025

5  out of  5
rating by Luciano Dejesus
"Lucy tiene un excelente servicio al cliente, actitud positiva y siempre dispuesta ayudar."
We responded:
"¡Muchas gracias, Luciano, por sus amables palabras! Nos alegra saber que la actitud positiva y el excelente servicio al cliente de Lucy hicieron que su experiencia fuera tan buena. Nuestro objetivo siempre es brindar un servicio de seguros sencillo y útil — ya sea de auto, hogar o vida, y Lucy está comprometida a asegurarse de que cada cliente se sienta apoyado y bien atendido. Agradecemos mucho su recomendación y esperamos seguir protegiendo lo que más le importa. Frank"
Profile photo of Bassel Haddad

Bassel Haddad

August 28, 2025

5  out of  5
rating by Bassel Haddad
"Sharlene has been great, she explained everything to me in detail and she was very patient with me and responded to all my emails quickly, I highly recommend this insurance agency"
We responded:
"Thank you so much, Bassel, for sharing your experience! We’re thrilled to hear that Sharlene provided you with clear explanations and prompt support throughout the process. Our team takes pride in helping customers understand their options and find the right coverage, whether it’s auto, home, or life insurance, at a price that fits their needs. We truly appreciate your recommendation and look forward to continuing to protect what matters most to you. Frank"
Profile photo of Alexandra Ramos

Alexandra Ramos

August 27, 2025

5  out of  5
rating by Alexandra Ramos
"Excellent customer service!!. I recommend to everyone . Lucy is great l."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office, especially Lucy. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Frank"
Profile photo of Glenn Adesoji

Glenn Adesoji

August 25, 2025

5  out of  5
rating by Glenn Adesoji
"Dangely is a very detailed and helpful employee. She followed up with me to make sure my car and homeowners insurance was complete and she is great at what she does. She made things go very smooth with my transition to PA"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thank you for the kind words about Dangely. If there is anything else we can do to help, please let us know! Frank"
Profile photo of Will Faunce

Will Faunce

August 21, 2025

5  out of  5
rating by Will Faunce
"Happy with my experience here! Best rates I could find in the area. Highly recommend Ramia!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for the kind words about Ramia! Frank"
Profile photo of Yaris Gonzalez

Yaris Gonzalez

July 29, 2025

5  out of  5
rating by Yaris Gonzalez
"Thank you Dangely for creating a policy that provided great coverage at a low price for my boyfriend. She was knowledgeable and answered all of the questions that we had along the way"
We responded:
"We’re honored by your positive feedback, especially about Dangely! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Frank"
Profile photo of Blanca Ortiz

Blanca Ortiz

July 23, 2025

5  out of  5
rating by Blanca Ortiz
"I was greeted by Sharlene D. Perez-Jimenez, love her energy, how she explain in detail in regards to my policy, emails I will received. She stood with me to verified I had obtain my policy ID, binder. We even spoke briefly about our children’s name. Great way to have a member feel welcome and inform. Great job Sharlene D. Perez-Jimenez. Thank you for your help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, especially Sharlene! If you ever have any questions or need assistance, we’re here to help! Frank"
Profile photo of Bernard Connelly

Bernard Connelly

July 14, 2025

5  out of  5
rating by Bernard Connelly
"Frank at the State Farm Allentown office on Sumner Avenue was the first agent that really truly made a difference to help me I was getting bombarded by so many different companies that were promising me the Moon and they were still extremely high Frank sat down with me and talked to me and got my history and gave me a fair and legitimately best price his office Personnel are extremely friendly Jennifer was fantastic the other ladies I'm not sure their names but they were always very pleasant it's a great atmosphere and the most fairest price that I think you're going to get I gave them all of my business my vehicle insurance and my homeowners insurance I look forward to being with State Farm for a very long time"
We responded:
"We’re honored by your positive feedback! Thank you so much for your kind words about Jennifer and my staff! We appreciate the opportunity to get to know you so that we could tailor the insurance to meet your needs. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Frank"
Profile photo of Eliancell Mendez

Eliancell Mendez

July 10, 2025

5  out of  5
rating by Eliancell Mendez
"Sharlene is one if not the best agent have even spoken too have help me in my process that was such a headace but she managed to make everything easy and simple honestly the best you guys have is Sharlene"
We responded:
"We’re thankful for your feedback! Thank you so much for the glowing review about Sharlene! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Frank"
Profile photo of Francis Kilkenny

Francis Kilkenny

July 8, 2025

5  out of  5
rating by Francis Kilkenny
"I had a great experience working with Ramia at State Farm. She’s professional, knowledgeable, and genuinely cares about helping her clients find the right coverage. Ramia made the entire process smooth and easy to understand, and I felt confident knowing I was in good hands. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our agency, especially Ramia. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Frank"
Profile photo of Zeneida Lake

Zeneida Lake

June 30, 2025

4  out of  5
rating by Zeneida Lake
"La atención y el trato son muy bueno ademas que se interesan por tu seguridad."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! Frank"
Profile photo of Alissa Harakal

Alissa Harakal

June 30, 2025

5  out of  5
rating by Alissa Harakal
"It was great working with Sharlene! She was friendly, upfront, and very helpful. She helped me save hundreds of dollars on my insurance policy, with sacrificing coverage. I highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate your kind words about Sharlene! If there is anything else we can do to help, please let us know! Frank"
Profile photo of Adam Werwie

Adam Werwie

June 30, 2025

5  out of  5
rating by Adam Werwie
"Sharlene was awesome and easily helped me get renter's insurance! She helped make the process super easy, and I'm grateful she was able to help me."
We responded:
"Thank you for your 5-star review! I am glad to know Sharlene made it very easy for you to get renter's insurance. My State Farm team and I are happy to be your good neighbor! Frank"
Profile photo of Deborah Johnson

Deborah Johnson

June 26, 2025

5  out of  5
rating by Deborah Johnson
"I had a great experience at State Farm.Ramia Ainchayba was great and very helpful and kind.She made sure everything was updated on our policy .We were called in to go over our policy after 1 year to see if we had any concerns or changes. We were also eligible for a cheaper deductible on our policy. Great service!!"
We responded:
"Thank you for taking the time to share your thoughts about our agency and Ramia! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Frank"
Profile photo of Lidia Pantaleon

Lidia Pantaleon

May 20, 2025

5  out of  5
rating by Lidia Pantaleon
"Ramia is wonderful. She always help me whenever I call and I need any new service from my insurance Company, always trying to get me the best deals possible. Thank you so much Ramia you are wonderful. I have been with them since Everrrrr. ❤️❤️❤️ Not moving anywhere ☺️☺️☺️"
We responded:
"Thank you for your heartfelt message! We’re so glad to hear how much you appreciate Ramia’s dedication and service. Her commitment to helping you find the right coverage and value is exactly what we strive for as a team. Your long-standing loyalty means so much to us—thank you for choosing to stay with us. We’re honored to have you as part of our State Farm family! Frank"
Profile photo of nicholas Ajodha

nicholas Ajodha

May 15, 2025

5  out of  5
rating by nicholas Ajodha
"Working with Maria has been an absolute pleasure from start to finish. She’s not only knowledgeable and efficient, but genuinely one of the easiest and most honest people I’ve ever done business with. There’s no runaround, no pressure—just clear communication, real integrity, and a commitment to doing what’s best for you. You can tell she actually cares, and that kind of service is rare these days. Highly recommend Maria to anyone who wants peace of mind and a trustworthy expert in their corner."
We responded:
"Thank you for sharing such meaningful feedback about your experience with Maria. We’re incredibly proud to have her on our team. Her professionalism, transparency, and genuine care for others are qualities we value deeply—and it’s clear she brings those to every interaction. Your words truly speak to the caliber of service she provides, and we’re grateful for your trust and recommendation. Frank"